Contact Us
You can reach us at (773)-542-3835. We are also available via live chat, email acehomegoodsco@gmail.com or by filling out the form on the "Contact Us" page.
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Shipping Time:
- Q: How fast do you ship out?
- A: Usually within 1-2 business days.
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Tracking Information:
- Q: When will I receive tracking for my order?
- A: As soon as your package ships out.
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Delivery Time:
- Q: How long will my order take to arrive?
- A: Usually between 3-7 business days, depending on the selected shipping method. Special or backordered items may take longer, and we'll inform you in such cases.
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Courier Information:
- Q: Which courier will deliver my package?
- A: We use UPS, FedEx, and Freight, depending on the package size.
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Out of Stock or Special Orders:
- Q: If something is out of stock, can I backorder or special order it?
- A: Yes, please contact us by phone to place your order.
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Order Placement:
- Q: Can I place my order over the phone?
- A: Yes, we are available 9am-5pm Monday-Friday CST. Call us at (773)-542-3835.
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Free Shipping:
- Q: Do you offer free shipping?
- A: Yes, we offer free shipping on all orders except international orders or those shipped outside the continental 48 USA.